Technology Risk & Operations Analyst
Job Description
Responsibilities:
Key Responsibilities:
- Management reports and dashboards for leadership and governance (including ad hoc requests).
- Operational reporting with actionable insights.
- Governance dashboards and risk reduction plans.
- Compliance evidence (audit reports, remediation tracking, certification renewals).
- Security assessment reports and vulnerability test results.
- Lifecycle and obsolescence compliance validation.
- Procurement documentation and vendor performance tracking.
Requirements:
Core Skills & Competencies
Operational Reporting: KPI design, data quality, dashboarding, storytelling with data.
Core Skills & Competencies
Operational Reporting: KPI design, data quality, dashboarding, storytelling with data.Risk & Controls: Control design/effectiveness, risk assessments, issue management.
Audit Readiness: Evidence management, walkthroughs, remediation tracking, stakeholder coordination.
Process Governance: SOP creation, standardization, continuous improvement.
Vendor & Asset Management: Lifecycle planning, procurement coordination, third-party risk awareness.
Stakeholder Management: Cross-functional orchestration, facilitation, conflict resolution.
Tools: Power BI, Excel (advanced), Jira, SharePoint/Confluence.
Education:
Bachelor's degree in a relevant discipline (CS, IT, Info Systems, Cybersecurity, Engineering)
Preferred: Enhanced Credentials: Industry-recognized certifications such as CISA, CISM, CISSP, etc)
At least 8-12 years relevant experience preferably in a Finance Institution.
Essential:
Experience
812 years in technology operations, risk/governance, or PMO support roles within banking or large enterprise environments.- Operational Reporting & Data Analysis
35 years experience in preparing management reports, dashboards, and KPIs.
Strong ability to interpret complex operational data and present it in a clear, concise, and actionable format.
Experience with ad hoc reporting under tight timelines for senior leadership.- Risk & Audit Management
Hands-on experience in audit readiness, evidence management, and remediation tracking.
Familiarity with risk frameworks, issue management, and compliance processes.
Exposure to GRC tools and regulatory requirements in technology or banking environments.
CISSP or CISA certification preferred- Vendor & Procurement Management
Preferably with experience in vendor lifecycle management, including onboarding, renewals, and performance tracking.
Knowledge of procurement processes, contract compliance, and third-party risk assessments.- Technology Lifecycle & Governance
Understanding of technology asset lifecycle (hardware, software, licenses), refresh planning, and obsolescence tracking.
Experience supporting vulnerability management and compliance validation.- Tools & Technical Skills
Proficiency in Power BI, advanced Excel (pivot tables, macros), Jira, and SharePoint/Confluence.
Ability to automate recurring reports and maintain data quality standards.- Stakeholder Management
Experience working in cross-functional teams and managing multiple priorities.
Strong communication skills for presenting data to senior leadership.
Proficiency in Power BI, advanced Excel (pivot tables, macros), Jira, and SharePoint/Confluence.- Ability to automate recurring reports and maintain data quality standards
CISSP or CISA certification preferred