[ref. z06670801] F&B Business Analyst - Toa Payoh

apartmentSHANGRI-LA HOTEL LIMITED placeToa Payoh scheduleFull-time calendar_month20/6/25

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family.

We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are seeking a motivated and analytical Business Analyst to join our team. This role plays a key part in supporting strategic decision-making through data-driven insights and reporting, helping shape the future direction of the organization.

Key Responsibilities:

Conduct business case evaluations, develop business models, and support the creation of strategic plans to guide organizational decisions
Analyze monthly and yearly performance trends across business units, comparing results against budget targets, and prepare reports for review by the General Manager
Perform cost analysis on operating, labor expenses and propose recommendations to address performance gaps
Gather and consolidate internal data, market intelligence, and general information to create a foundational resource for Department Heads in the development of their strategic plans
Plan and lead research initiatives for special projects, providing analytical support to Department Heads during implementation phases
Maintain effective communication with relevant departments, ensuring timely dissemination of detailed reports on strategic and business planning matters

Requirements:

Minimum of 1 year of experience in operations or exposure to project management
A degree in Analytics, Statistics, Finance, Real Estate, or a related business discipline
Experience with operations analysis, feasibility studies, or market research is advantageous
Strong understanding of budgeting, forecasting, and performance trend analysis
Proficient in Microsoft PowerPoint, Word, and Excel

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