Educational Program Manager

Job description

About us:

Our wide network of campuses ensures that students can easily access artistic learning opportunities in their respective communities.

About the role:

We are seeking a dedicated and organized Educational Program Consultant/Manager to oversee daily operations and administration at our Tree Art International. The Educational Program Consultant/Manager plays a critical role in ensuring the smooth functioning of facilities, managing staff, and fostering a positive learning environment for students and faculty.

Working Hours:

Salary Package: Basic Salary + Management Allowance + Quarterly Bonus

Job role:

• Manage day to day operations and ensure smooth running of campus.
• Proactively engage customers and build good rapport through understanding of students and their progress development.
• Engage in effective sales pitch through familiarising with curriculum and programme.
• Support management in planning and executing strategies to increase sales.
• Plan, organise and communicate to customers on the various programme and campus events.
• Serve as customer’s main point of contact and manage communication platforms.
• Responsible for customer enquiries, student enrolment and post-sales services.
• Coordinate class schedule and arrange for replacement teachers when necessary.
• Monitor student attendance and follow up to arrange for makeup lesson.
• Perform administrative duties including maintaining ERP, student records and tracking withdrawals.
• Share expertise and provide guidance to direct report.
• Motivate and work as a team in the achievement of service excellence and centre targets.
• Liaise with landlord on updates.
• Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

• Minimum Diploma in Business, Marketing, or a related field.
• Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.
• Fresh graduates with a strong sales acumen are welcome to apply.
• At least 1 year of relevant experience in sales, hospitality, marketing, or education.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Excellent communication and interpersonal skills.
• Meticulous, organized, and able to multitask.
• Prior experience working with children is an added advantage.

Benefits:

• Competitive salary commensurate with experience.
• Health insurance and retirement benefits (if applicable).
• Professional development opportunities.
• Paid sick leave.
• Discretionary bonus.