Associate Engineer (CYBERSECURITY) - Toa Payoh

Job Title

Associate Engineer / Engineer / Senior Engineer (Engineering CYBER)

• Diploma/Degree in IT / Computer Science / Engineering, or equivalent.
• Professional certifications in cybersecurity solutions preferred.
• Preferably with 2 years’ experience. Fresh graduates are welcome to apply.

• Provide timely, clear and concise information flow among all stakeholders.
• Liaise with customers and vendors in terms of issue resolution.
• Review the customer’s existing business workflows or system functionalities and provide recommendations for improvement.
• Ensure system availability through 24/7 operational support.
• Perform ad hoc troubleshooting on cybersecurity-related issues, which includes fault isolation.
• Execute scheduled system preventive maintenance to ensure optimal performance.
• Manage service requests and incidents to provide timely and effective resolutions.
• Work with service providers/vendors to ensure SLAs are met.
• Occasionally providing support in critical events based on rotational duties.

• Experience in Operations Support.
• Strong knowledge of Windows and/or Linux operating systems.
• Hands-on experience with cybersecurity products, i.e. McAfee, Cisco, Microsoft, Thales.