Sales Representative

Roles & Responsibilities

Your primary goal will be to connect with potential students and help them kickstart their career journey through our professional courses.

Job Responsibilities:

• Lead Conversion: Actively follow up on leads from social media, website inquiries, and walk-ins to convert them into course enrollments.
• Consultative Selling: Understand the career goals of potential learners and recommend the most suitable courses and available government subsidies (e.g., SkillsFuture).
• Daily Outreach: Perform high-volume outbound calls and handle messaging (WhatsApp/Email) to engage with prospects.
• Target Achievement: Meet and exceed daily/weekly individual sales KPIs and monthly enrollment targets.
• Administrative Support: Assist students with the registration paperwork and ensure all student data is accurately entered into the CRM system.
• Relationship Management: Build rapport with current students to encourage word-of-mouth referrals.
• Event Support: Participate in roadshows, previews, and educational fairs to generate new leads.

Requirements:

• Experience: At least 1–2 years of experience in sales, telemarketing, or customer service. Experience in the beauty or education industry is a huge plus.
• Communication: Excellent verbal and written communication skills; must be comfortable speaking on the phone.
• Mindset: Resilient, hardworking, and driven by commissions/targets.
• Tech Savvy: Comfortable using WhatsApp Business, CRM tools, and Microsoft Office.

Bonus Points:

• Proficiency in English and Mandarin (to communicate with Mandarin-speaking learners).
• Familiarity with SSG/WSQ funding and the SkillsFuture portal.

岗位招聘：课程销售代表 (Sales Representative)

• 潜在客户转化： 积极跟进社交媒体、网站咨询和直接到访的潜在客户，将咨询转化为课程报名。
• 咨询式销售： 了解潜在学员的职业目标，为其推荐合适的课程及政府津贴（如 SkillsFuture）。
• 日常外呼： 通过大量电话及社交软件（WhatsApp/微信）与潜在客户保持联系并进行邀约。
• 达成指标： 努力完成并超越个人每日/每周的销售指标及每月的招生任务。
• 行政支持： 协助学员完成报名手续，并确保所有学员资料准确输入系统。
• 关系维护： 与现有学员保持良好关系，鼓励转介绍新学员。

• 经验： 至少 1-2 年销售、电话营销或客户服务经验；有美容或教育行业背景者优先。
• 沟通： 优秀的口头表达能力，不害怕打冷拨电话 (Cold calling/Follow-up calls)。
• 心态： 具备抗压能力，目标导向，对赚取佣金有强烈欲望。
• 技术： 熟练使用 WhatsApp Business、CRM 系统和 Office 软件。

• 能够使用中英双语沟通。
• 熟悉新加坡 SSG/WSQ 拨款流程及 SkillsFuture 信用使用。