Operation cum HR executive/manager

About the Role

We are seeking a highly organized and proactive Operations & HR Manager to oversee our company’s daily operations while driving key human resources functions. This role requires a dynamic leader who can balance cross-departmental collaboration with people management responsibilities, ensuring both business efficiency and talent growth.

1. Operations Management

• Lead and manage the After-Sales Support Team, Sales Administration Support Team, and Engineering Team to ensure seamless, efficient collaboration across departments.
• Oversee day-to-day operations, ensuring service quality, workflow optimization, and timely project execution.
• Establish processes and best practices to drive operational excellence and improve inter-team communication.

1. Human Resources (HR) Management

• Oversee end-to-end recruitment, including job postings, candidate selection, and onboarding.
• Develop and implement performance evaluation and promotion frameworks to support career development and organizational growth.
• Provide HR support for workforce planning, employee engagement, and compliance with company policies.
• Act as a strategic partner to management in building a strong, people-oriented culture.

• Bachelor’s degree in Business Administration, Human Resources, or related field.
• Proven experience in operations management and HR functions.
• Strong leadership and interpersonal skills with the ability to coordinate across multiple teams.
• Need to communicate with Chinese-speaking staff and customers, so bilingualism is a plus
• Excellent problem-solving and organizational skills.
• Ability to thrive in a fast-paced, cross-functional environment.