Operations Executive

To support the Operations Team in ensuring the smooth and efficient running of the ship agency's operations in LETH business areas

Key Responsibilities:

• Responsible for ensuring a smooth operation for vessel transits
• Communicate effectively with clients & vessels to provide instructions, updates, and information on canal procedures.
• Manage clients’ account and produce relevant KPIs
• Ensure timely and successful service according to the different customer’s needs.
• Provide Cost Estimates prior to vessel arrival & coordinating with relevant departments
• Liaise with clients, suppliers, and other stakeholders to ensure the timely and accurate delivery of services
• Provide administrative support to the operations department, including filing, data entry, and documentation management
• Communicate proactively with all parties involved in transits call
• Timely updates into system where/when applicable in regards to vessels operations.

• ITE Nitec/ O Levels / Diploma/ Degree, preferably in Shipping Operations or Maritime Studies.
• Minimum 2 years’ experience in the Maritime industry is an advantage.
• Able and willing to work after office hours and irregular hours when necessary
• Good written and verbal communication skills
• Meticulous and able to work independently as well as in a team.