[ref. a09792421] Programme Management Executive (Operations & Regulatory Compliance) - Bukit Merah

Key Roles and Responsibilities

• Process and manage enrolled learners’ full journey under WSQ/Non-WSQ programmes
• Managing assigned course portfolio encompassing individual and corporate enrolments
• Assist in the coordination of administrative matters for inbound/outbound programmes
• Prepare materials and conduct Learner Orientation for new intakes
• Liaise with Sales Department to facilitation the enrolment process
• Setting up of Student Management System (AIMS) & Training Partner Gateway (TPG) to ensure prompt commencement of scheduled intakes

• Process and validate enrolled learners’ grant applications in accordance with respective Government Agency’s funding criteria
• Monitor and track status of allocated grants to ensure timely intervention is carried out where necessary

• Prompt and timely updating of AIMS records
• Maintain and update learner’s status in AIMS and Course Tracking Report (enrolment, defer, withdrawal, graduated, funding status etc)
• Track and monitor Learners’ evaluation survey, prepare report for Manager/HOD for analysis and intervention plans where necessary

• Conduct briefing for Adult Educator to ensure course(s) assigned are delivered promptly

• Coordinate with Enterprise & Learning Solutions Department on examination arrangement and implementation
• Conduct validation of examination results for Manager/HOD approval prior to official release of results

• Proactiveness in suggestions or improvement ideas for operational effectiveness and efficiency
• Assist the Manager/HOD in ad-hoc assignments

• Possess at least a Diploma or equivalent, in any field.
• Preferably with at least 2 years of relevant experience in the PEI, Adult Training and Education industry.
• Familiar with CPE and SSG policies and guidelines.
• Effectively bilingual in English and Chinese (to liaise with the English & Chinese speaking associates).
• Meticulous, strong problem-solving and time-management skills
• Good interpersonal skills and able to engage and communicate with internal and external stakeholders
• Highly adaptable, able to work independently and multi-task in a dynamic environment as well as function as a team player
• Proficient in the use of Microsoft Word, Excel and PowerPoint