Operations Manager - Bukit Merah
Industry: Food & Beverage – Chinese Cuisine
Reports To: Restaurant Owner / Regional Director
Company Overview
Our client is a well-established and award-winning Chinese restaurant brand with over a century of culinary heritage. Known for its authentic dishes, traditional cooking methods, and strong reputation in China, the brand is expanding internationally for the first time — with Singapore selected as its launch market.
Position Summary
We are looking for an experienced and proactive Operations Manager to lead the opening and day-to-day management of the brand’s first Singapore outlet. This role is ideal for someone with strong F&B operational experience who is excited to bring a legacy brand to a new market.
Key Responsibilities- Pre-Opening Setup
- Lead the setup of kitchen and front-of-house operations.
- Work with the headquarters team on outlet layout, menu alignment, and brand execution.
- Recruit, train, and onboard the opening team.
- Daily Operations
- Manage all daily activities to ensure smooth service, food quality, and operational efficiency.
- Oversee staffing, inventory, vendor coordination, and cleanliness.
- Ensure compliance with Singapore’s food and safety regulations.
- Team Management
- Build and lead a motivated, service-driven team.
- Deliver staff training and conduct performance evaluations.
- Foster a respectful and professional work environment.
- Customer Experience
- Maintain high service standards and address customer feedback.
- Represent the brand and uphold its reputation for quality and hospitality.
- Cost & Quality Control
- Monitor operating expenses and meet financial goals.
- Introduce systems to drive consistency and operational excellence.
- 4–6 years of experience in F&B management, preferably in full-service or casual dining.
- Proven track record in leading restaurant teams and improving operational efficiency.
- Strong understanding of Singapore's F&B regulations and compliance standards.
- Excellent leadership, organizational, and communication skills.
- Passion for Chinese culinary culture and hospitality excellence.
- Competitive salary with performance incentives.
- Opportunity to lead a prestigious brand’s first international outlet.
- Career growth potential within a growing international group.
HOW TO APPLY:
Interested candidate, please submit your application by emailing a detailed copy of your updated Resume in MS Word Format to CHEN Xianjin (EA Personnel Reg. No. R25127283, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking “Apply Now” or contact Xianjin at [email protected] for a confidential discussion.
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