Regional Business Analyst - Oil & Gas Sector

Job Overview

Act as the key commercial and analytical support for the Oil & Gas vertical, driving pricing strategy, tender management, and business implementation for Global and Regional accounts. Partner closely with Global/Regional Key Account Managers to convert won business into sustainable, well-governed operations, and support structured business reviews that strengthen customer relationships and account performance.

1. Pricing & Tender Management

• Lead and coordinate pricing and tender management (RFI/RFQ/RFP) for Global and Regional Oil & Gas accounts, ensuring timely, accurate, and competitive submissions.
• Develop pricing structures and cost models in line with trade lane economics, carrier/agent rates, and commercial guidelines.
• Liaise with Pricing, Trade Lane, Product, and Procurement teams to obtain and validate freight rates, surcharges, and value-added service costs.
• Consolidate tender responses, build bid summaries, and support win/loss analysis to refine future pricing strategy.
• Ensure pricing and tender documentation complies with DSV governance, approval matrices, and contractual standards.

1. Business Implementation & Reporting

• Support the end-to-end implementation of newly awarded business, coordinating with Operations, Customer Service, and IT to ensure smooth onboarding and SOP handover.
• Track implementation milestones and follow up on action items to ensure awarded business goes live on schedule and as per agreed scope.
• Prepare and maintain regular performance and volume reports for awarded Global and Regional accounts, highlighting trends, gaps, and improvement areas.
• Maintain accurate account data, rate cards, and contractual records in CRM and relevant systems (e.g., MS Dynamics).
• Identify implementation risks or service gaps early and escalate to the relevant Global/Regional Key Account Manager and stakeholders.

1. Business Reviews & Account Support

• Support the preparation of materials for business reviews (monthly/quarterly/annual) with Global and Regional Oil & Gas accounts, including performance dashboards, KPI scorecards, and commercial summaries.
• Assist Global/Regional Key Account Managers in conducting business reviews, capturing action points, opportunities, and risks raised by customers.
• Analyze account performance against contractual KPIs and budget, providing insights and recommendations to support account growth and retention.
• Coordinate with internal stakeholders to ensure follow-up actions from business reviews are tracked and closed out in a timely manner.

1. Stakeholder Coordination & Governance

• Act as a key point of coordination between Commercial, Pricing, Operations, and Finance for Oil & Gas vertical accounts.
• Support alignment across Global and Regional teams on pricing strategy, tender pipeline, and account performance.
• Maintain organized documentation and audit trails for pricing submissions, contracts, and business review materials.

1. General

• Support ad-hoc analysis, market intelligence gathering, and competitor benchmarking for the Oil & Gas vertical.
• Perform any other job-related tasks as assigned by the superior.
• Adhere to DSV Code of Conduct and corporate policies.

• Strong analytical and numerical skills, with the ability to interpret pricing, volume, and performance data.
• High proficiency in pricing/costing methodology and tender management processes within freight forwarding or logistics.
• Good understanding of Oil & Gas supply chain requirements, including project cargo, hazardous goods, and HSE considerations (preferred).
• Excellent attention to detail, organizational, and time management skills, with the ability to manage multiple tenders/accounts under tight deadlines.
• Strong interpersonal and communication skills, able to engage confidently with Global/Regional stakeholders and senior management.
• Self-motivated, proactive, and able to work independently as well as within a cross-functional, matrixed team.
• Strong commercial acumen and customer focus.
• Advanced proficiency in MS Excel and PowerPoint for data analysis, modeling, and reporting; familiarity with CRM/pricing systems is an advantage.

• Degree or Diploma in Business, Supply Chain Management, Logistics/Transportation, Economics, or a related field.
• Minimum 4–6 years of relevant experience in the freight forwarding, shipping, or logistics industry, with direct exposure to pricing, tendering, or key account support.
• Demonstrated experience handling RFI/RFQ/RFP processes for Global or Regional accounts, including rate negotiation coordination and bid consolidation.
• Working knowledge of freight forwarding products and services across air, ocean, and/or logistics/contract logistics, with exposure to the Oil & Gas vertical strongly preferred.
• Experience supporting or conducting business reviews and performance reporting for key accounts.
• Familiarity with INCOTERMS, freight cost structures, and trade lane dynamics.
• Experience working with CRM and pricing/tender management systems (e.g., MS Dynamics, Cargowise, or equivalent) is an advantage.