Head Social Worker - Yishun

Job Description:

• Provide leadership and supervision to the Social Work Department at AWWA School/s
• Oversee the quality service in providing case management and counselling to clients and their families on the issues pertaining to clients' special needs and maintaining all pertinent records regarding the casework intervention with clients and their families in partnership with the programme team
• Work closely with the leadership team in the expansion and scaling up of disability services
• Support the communication of the AWWA School's objectives and values within the team/s
• Develop workplan for the Social Work Department, in alignment with School’s goals
• Implement changes to priority service areas for the department
• Oversee implementation of operational strategies for the department
• Lead resolution of operational issues within the department
• Develop service standards, performance indicators and operating guidelines for the department
• Oversee the implementation of programmes and services for the department

• Implement/enhance governance policies and procedures for the department
• Conduct audits on service quality to ensure compliance with policies
• Enhance/streamline the processes pertaining to financial assessments for various subsidy schemes and fee allocations with the Registry office

• Monitor the use of resources
• Provide recommendations for the deployment of resources to fulfil the needs of the department
• Draft funding proposals for the delivery of services, if required

• Assess capability gaps within the team/s
• Oversee implementation of professional development programmes for team/s

• Build professional partnerships across agencies to provide social services
• Providing support to School/ AWWA wide events/projects/committees
• To perform any other duties as directed by the Principal, CEO and the Management of AWWA

Job requirements:

• Degree in Social Work
• SASW Registered Social Worker
• Social Work Proficiency Level 4 – 5, equivalent to Senior Social Worker II
• 5 years in social service or disability setting with at least 2 years in a supervisory role
• Knowledge and ability to engage, assess, and provide intervention (including mitigating risks at client’s level) & practice evaluation
• Ability to draw and apply relevant theories in direct case work for appropriate intervention/ care plans
• Ability to identify, profile and prioritize clients based on needs evaluation
• Proficient in MS Word, Excel and Powerpoint
• Good communication and management skills
• Good people management skills
• Possess leadership qualities with the ability to guide, inspire and motivate team/s
• Excellent planning and organisational skills
• Ability to perform appropriately and remain flexible under stressful conditions
• Strong empathetic, communication and interpersonal skills