F&B Operations Manager - Tampines - ref. i82047115

apartmentSingco BV placeTampines scheduleFull-time calendar_month 
Primary Job Scope
  • Oversee daily operations across multiple F&B outlets
  • Work with Executive/Head Chef to develop and implement a stringent set of SOP for food preparation, food handling and food storage to ensure strict compliance with regulatory food safety requirements
  • Work with Executive/Head Chef and Finance department to streamline and manage inventory to reduce food wastage and optimize cost control
  • Source for and liaise with food producers/suppliers to ensure consistent and quality supply to our outlets at competitive cost
  • Work with Restaurant Manager/Outlet In-Charge to develop and implement a set of SOP for food service and customer-service training, to ensure high standards of customer satisfaction at all times
  • Work closely with Executive/Head Chefs and Restaurant Manager/Outlet In-Charge to meet monthly sales/revenue and cost control targets
  • Work with HR Manager to develop staff training modules or systems to enhance productivity
  • Work closely with Marcom department to develop and implement strategies to drive increasing footfall to the outlets
  • Liaise with POS/Payment System Vendors to install and implement the relevant systems at the outlet, and to coordinate the necessary staff training to ensure effective usage of the system
  • Liaise and coordinate with Service Contractors for outlet maintenance and servicing matters,
Requirements
  • At least 5 years of relevant working experience in the F&B industry with a sound understanding of Kitchen and/or Front-of-House operations
  • Strong communication and decision-making skills, with proven track record in being an effective team-leader and collaborative team player
  • Self-motivated and results-driven, with a strong ability for problem solving
  • Proficient in Microsoft Excel, email and other MS Office applications; IT-savvy and adaptable to new systems
  • Familiar with HRIS systems (Infotech experience is a plus)
  • Bilingual in English and Chinese to effectively communicate with Chinese-speaking employees.
  • Able to work on selected weekends, and public holidays as required
  • Any other duties as assigned by the Company
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