Senior / Information Technology Analyst (Laboratory Medicine)(8381) - Geylang

Overview*

The Senior IT Analyst is to provide support and maintenance for LIS and related IT systems in the department, ensuring day-to-day smooth operation. In conjunction with the supervisor, provide team effort in system implementations/upgrades. Handles general LIS administrative responsibilities and assists in IT training programmes for users of systems and software.

Job Responsibilities*

• Review and make recommendations to optimise LIS functions and contribute to decision making
• Contribute to system upgrades and implementations (eg. System validation, testing, documentation)
• Monitor and support LIS application (eg. Troubleshoot errors, provide solutions to moderate problems by creative technology/techniques within the project or assignment
• Assist the administering of the department's servers, workstation and printers in the LAN environment
• Provide simple hardware / software consultative advice to end users of LIS or related systems in the department
• Attend intra and inter-department work group discussions on operational, IT related and financial issues
• Perform price updates, charge rectification and audits
• Coordinate acquisition and implementation of computer items and accessories
• Assist with delivery of IT training programmes for users of systems and software
• Comply with all requirements of the Laboratory Safety Manual.
• Comply to DLM Workplace Etiquette in line with NUHS Core Values.

• Provide operational support for internet/intranet application
• Design, develop and maintain small end-user application systems.
• Coach LIS team members in their daily system and technical operations
• Collate clinical and management information for the department and hospital
• Assist to ensure laboratory accreditation compliance in LIS
• Perform other assignments as delegated by RO

• Degree in IT with 2 years of related experience or diploma in IT with 4 years related experience
• Degree in Biomedical Science with 4 years related experience or diploma with 5 years related experience, including minimum of 2 years in IT environment

• Excellent knowledge of LIS application, troubleshooting
• Good knowledge of laboratory operations and workflow
• Very good organisational and interpersonal skills
• Accuracy and meticulousness
• Good knowledge of data analysis and LAN environment
• Programming language skills
• Good knowledge of office software (eg MS Office, email), end user computer setup and troubleshooting