Toa Payoh - Claims Executive (Permanent/Contract – Based on Qualifications & Experience)

apartmentPacific Prime Insurance Brokers Singapore Pte. Ltd placeToa Payoh descriptionTemporary calendar_month 

Responsibilities:

  • Provide administrative support to the Claims Team
  • Prepare, check and submit claim forms and related documentation
  • Update claims status on internal system and platform
  • Communicate with clients and handle enquiries on insurance coverage, claims, pre-authorization, etc.
  • Liaise with insurance partners, clinics/hospitals, third-party administrators on claims matters
  • Support on claims administration of individual and corporate policies
  • Ensure compliance with regulatory standards, company policy and guidelines
  • Maintain client confidentiality and strictly adhering to PDPA and compliance requirements
  • Any other duties and responsibilities that may be delegated from time to time

Requirements:

  • Customer centric, meticulous, strong analytical, written communication skill
  • Able to multitask, well organized and work under pressure to meet tight deadlines
  • Exposure in general insurance industry will be an added advantage but not a must
  • Proficient in Microsoft Office (e.g. Microsoft Excel) and PDF editor
  • Insurance Certifications such as BCP, PGI, ComGI and HI are an advantage
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