Specialist - IT
ARCELIK HITACHI HOME APPLIANCES SALES (SINGAPORE) PTE. LTD. Bukit Batok Full-time
Primary Function
- Responsible for day-to-day IT Support task for Hardware, Software and other IT equipment including network and cooperation with Global IT team for solving the trouble shooting
- Projects Management, liaise with team members and vendors, local and Global Teams members
- Customer service and interpersonal skills required to follow up with users and counterparts, provide feedback and see issues through to resolution
- Resolve application and system failures
- Quotations, orders, and servicing for IT equipment
- Multi-level support, manage, maintain, and convey resolutions for issues pertaining to Software, Hardware, Printers, IT equipment, Email, Networks, Infrastructure (switches, firewalls), Telecommunications for up to 100 users (local and overseas).
- Understanding the potential cyber security vulnerabilities in computer-based systems, technical procedure, and protection measures to ensure availability and integrity of systems and data
- Configure IT profiles and equipment for joining / leaving users.
- Provide expert knowledge on MS Office and Windows applications to resolve issues
- IT Asset Management, Acquisition and Disposal of IT equipment.
- Monitor Backup Server and Enterprise Backup Systems
- Carry out scheduled and emergency maintenance of managed systems to ensure that the production platforms run at optimal capacity
- In-house and web applications and liaise with Vendors respectively.
- Door Access, CCTV and Teams Phone Systems
- Others (Omni-channel, WhatsApp)
Qing Feng ConstructionBukit Batok
IT Support & Troubleshooting
• Provide first-level technical support for computers, laptops, software, email, printers, Microsoft 365 and general IT-related issues.
• Troubleshoot hardware, software and network connectivity issues, escalating...
ARCELIK HITACHI HOME APPLIANCES SALES (SINGAPORE) PTE. LTD.Choa Chu Kang, 3 km from Bukit Batok
Primary Function
• Responsible for day-to-day IT Support task for Hardware, Software and other IT equipment including network and cooperation with Global IT team for solving the trouble shooting
• Projects Management, liaise with team members...
Bukit Batok
Investigate, troubleshoot and resolve IT-related issues involving operating systems, software, hardware, networks, printers and scanners.
• Assist in the setup, configuration, maintenance, and troubleshooting of office IT infrastructure including...