Business Development Executive

Organization Overview

Make The Change (MTC) is a Singapore-based social enterprise dedicated to delivering purposeful solutions at the intersection of education, creativity, and community influence. Since our inception, we have focused on strengthening communities through capacity-building initiatives, inclusive projects, and cross-sector partnerships.

Through our Change Agency, we provide a diverse service portfolio including:

• Creative Branding & Digital Marketing: Delivering high-impact visual and digital solutions.
• Content Production: Creating meaningful media to drive social progress.
• Strategic Consultancy: Offering expertise in corporate social responsibility (CSR) and sustainability.

As a certified B Corporation and Progressive Wage Mark adopter, MTC is deeply committed to ethical operations and building a more inclusive future.

You will play a vital role in supporting the agency’s growth and scaling our social impact through effective partnership development.

1. Business Development & Revenue Support

• Lead Identification: Actively identify and reach out to prospective clients through networking, cold outreach, and strategic market research.
• Proposal Coordination: Support the development of professional, persuasive proposals and pitch decks that align with the goals of prospective partners.
• Solution Presentation: Present our suite of creative and consultancy services to potential partners, focusing on long-term value alignment.
• Growth Targets: Work toward achieving established monthly and quarterly sales milestones and growth indicators.

1. Relationship& Account Management

• Client Point of Contact: Act as the main point of contact for a specific portfolio of accounts to guarantee high-quality service and satisfaction.
• Retention Strategy: Maintain regular communication with clients to track satisfaction and identify opportunities for service expansion.
• Internal Liaison: Coordinate between external clients and internal production teams to ensure projects are delivered smoothly and meet client expectations.

1. Operations &Administrative Excellence

• Documentation Management: Handle essential backend functions, including drafting professional proposals, managing invoices, and preparing sales performance reports.
• Operational Support: Assist with administrative tasks to ensure all client requirements are addressed with professional speed and accuracy.
• Project Logistics: Manage the logistical details of projects to ensure the agency consistently meets its high standards for delivery.

• Growth Mindset: You maintain a resilient and positive outlook toward business development and enjoy the challenge of building new partnerships.
• Effective Communication: You possess top-tier verbal and written skills, with a natural ability to build trust and rapport with diverse stakeholders.
• Organizational Skills: You can efficiently juggle active outreach with necessary administrative and backend duties.
• Experience: 1–2 years of experience in sales, business development, or account management is preferred.
• Fresh Graduates: Energetic individuals with a proactive attitude and strong commercial intuition are highly encouraged to apply.
• Digital Literacy: Practical knowledge of digital marketing platforms and social media tools is a significant advantage.