Admin Assistant / Admin Executive (illum.e) [Part Time or Full Time]

Thinkers' Vault Pte Ltd., the holding company for illum.e, is looking for conscientious administrative assistants / administrative executives to help in admin work.

Locations:

1. Jurong East (filled)
2. Novena (1 available)
3. Bukit Timah (filled)
4. Parkway Parade (1 available)
5. Hougang (1 available)

illum.e is the fastest growing enrichment / tuition centre in Singapore. We are regarded by our cherished students and parents as the top General Paper and English enrichment centre in Singapore.

Key Responsibilities:

1. Student Recruitment and Enrolment: Manage inquiries from prospective students and parents, ensuring all necessary documentation is completed accurately and timely.
2. Admissions Coordination:Coordinate the admissions process, maintain up-to-date knowledge of course offerings, prerequisites, and any changes in admission policies to provide accurate advice.
3. Customer Service and Support: Serve as the primary point of contact for enrolment-related inquiries, offering prompt, courteous, and comprehensive support. Resolve any issues or concerns that arise during the enrolment process, ensuring a positive experience for students and parents.
4. Data Management and Reporting: Maintain accurate and confidential student records, utilizing CRM systems to track interactions and enrolment status.
5. Relationship Building:Build and maintain strong relationships with students, parents, and educational partners to foster a supportive and engaged community. Collaborate with academic and administrative teams to ensure a smooth transition for students into their academic programs.

Work Requirements:

• Five Day Work Week (1 weekend) if full time. Candidates who are able to work both weekends can expect better renumeration.
• Evening weekday working hours from 4pm or weekend 9am if Part Time (hourly rate).
• Work Hours - 8 hours from 10am (Flexi start time)
• Dynamic and adaptable individual who can face the diverse challenges ahead
• Strong sense of responsibility, problem-solving ability and communication skills
• Candidates should ideally be able to work at any of our 5 locations across Singapore, or other branches when necessary
• Potential for both professional development and salary increment in Singapore's fastest growing tuition centre.