ServiceNow Business Analyst - Geylang

apartmentJonDavidson Pte Ltd placeGeylang scheduleFull-time calendar_month 
What you'll be doing
  • Gathering, analysing and documenting business requirements for new ServiceNow implementations and enhancements
  • Translating business requirements into functional specifications and design documents
  • Collaborating with cross-functional teams to ensure solutions meet the needs of the business
  • Testing and validating ServiceNow configurations and workflows
  • Providing training and support to end-users on the use of the ServiceNow platform
  • Continuously identifying opportunities to improve the ServiceNow solution and enhance user experience
  • Maintaining up-to-date documentation and knowledge base articles
What we're looking for
  • Minimum of 3 years' experience as a ServiceNow Business Analyst or a related IT business analysis role
  • Strong understanding of ServiceNow platform capabilities and best practices
  • Excellent problem-solving and analytical skills, with the ability to translate business requirements into technical solutions
  • Experience in conducting user interviews, facilitating workshops, and eliciting requirements
  • Proficiency in process mapping, data modelling, and creating functional specifications
  • Effective communication and stakeholder management skills, with the ability to explain technical concepts to non-technical audiences
  • Familiarity with Agile/Scrum methodologies and project management tools
What we offer
  • Competitive salary and performance-based bonuses
  • Comprehensive healthcare and insurance benefits
  • Opportunities for career development and skill enhancement
  • Flexible work arrangements and a supportive work environment
  • Team-building events and social activities

If you're excited about the prospect of joining our team and contributing to the success of our ServiceNow platform, we encourage you to apply now.

apartmentBGC GroupplaceGeylang
About the role We are seeking a talented Business Analyst to join our client in public sector and play a pivotal role in driving the success of our government projects. As a Business Analyst, you will be responsible for bridging the gap between our...
apartmentMANPOWER STAFFING SERVICES (SINGAPORE) PTE LTDplaceGeylang
As the Business Analyst, you will play a critical role in deriving and presenting cost estimates based on proposed solution architectures and client-specific requirements. Responsibilities:  •  Perform the engineering requirements analysis...
apartmentMarina Bay SandsplaceGeylang
Job Summary The Senior Business Analyst consults with business subject matter experts and technology resources to identify, prioritize, document, and manage business requirements for the Hotel or Casino business. Job Responsibilities...