Operations Officer - Safety & Facilities

1. Facilities Management

• Manage the maintenance and upkeep of office facilities and equipment
• Coordinate with service providers (e.g. cleaning, M&E, security) for scheduled works and repairs
• Conduct periodic facility inspections and ensure timely resolution of issues

1. Workplace Safety & Compliance

• Monitor compliance with workplace safety regulations (e.g. WSH Act)
• Maintain safety documentation, incident reports, and risk assessments
• Conduct fire drills and emergency preparedness exercises
• Ensure safety-related licenses, equipment checks, and trainings are up to date

1. ISO Auditing & Documentation

• Support the implementation and maintenance of ISO management systems (e.g. ISO 9001, ISO 45001)
• Conduct internal audits and prepare documentation in accordance with ISO standards
• Assist in identifying non-conformities and follow up with corrective actions
• Coordinate with external auditors during surveillance and certification audits

1. Tenant & Space Management

• Serve as point of contact for tenants on operational and facility-related matters
• Manage tenant feedback, requests, and space usage
• Coordinate move-ins/move-outs, access control, and renovations
• Monitor use of common areas and enforce building policies

1. General Operations Support

• Support other administrative and logistical needs of the operations department

Requirements:

• Diploma or Degree in Facilities Management, Building Services, Business Admin, or related field
• Minimum 2–3 years of relevant experience in operations, safety, or facilities management
• Familiarity with WSH regulations and ISO standards (e.g. ISO 9001, 45001)
• Strong organizational, coordination, and communication skills
• Able to manage multiple priorities and work independently