Toa Payoh - Sales / Account Manager

Position Overview:

You will act as the primary point of contact for key clients, driving business growth, delivering tailored solutions, and ensuring the highest level of customer satisfaction.

Key Responsibilities:

1. Account Management & Growth:

• Develop and nurture long-term relationships with government and large enterprise clients.
• Identify opportunities for expanding our footprint in command and control center solutions, GNSS services, and HSM-based cybersecurity offerings.
• Maintain a deep understanding of client needs and industry trends to propose innovative solutions.

1. Sales Strategy & Execution:

• Develop and execute strategic account plans to achieve sales targets and KPIs.
• Collaborate with internal teams to tailor solutions that meet the unique requirements of government and enterprise customers.
• Manage the end-to-end sales process, including proposal creation, contract negotiations, and closing deals.

1. Client Engagement:

• Act as the trusted advisor and main point of contact for key clients.
• Conduct regular client meetings to review performance, address concerns, and identify new opportunities.
• Ensure seamless communication and coordination between the client and internal teams for project implementation and support.

1. Market Intelligence:

• Stay updated on industry trends, government policies, and emerging technologies in GNSS, cybersecurity, and command/control systems.
• Provide feedback to product and R&D teams to align solutions with market needs.

1. Reporting & Documentation:

• Maintain detailed records of account activities, opportunities, and sales pipelines using CRM tools.
• Provide regular reports and forecasts to management on account performance and opportunities.

Qualifications:

• Education: Bachelor's degree in Business, IT, Engineering, or a related field.
• Experience:
• 5+ years in key account management, sales, or business development, preferably in the government or enterprise sectors.
• Proven track record in managing high-value accounts and achieving sales targets.
• Experience with command and control systems, GNSS solutions, or HSM cybersecurity products is highly desirable.
• Skills:
• Strong understanding of government procurement processes and enterprise sales cycles.
• Excellent communication, negotiation, and presentation skills.
• Ability to manage multiple priorities and work effectively under pressure.
• Proficiency in CRM tools and sales reporting.

Preferred Qualifications:

• Knowledge of cybersecurity compliance standards (e.g., ISO 27001, FIPS).
• Familiarity with GNSS location-based systems and critical infrastructure solutions.
• Experience working with cross-functional teams on large-scale projects.