Key Account Manager Life Sciences

You’ll work closely with both internal and external stakeholders to drive growth, strengthen engagement, and support long-term partnerships.

Tasks:

• Manage and grow strategic accounts within the life sciences market (biotech, pharma, research institutions, etc.)
• Act as the primary contact for key accounts, ensuring outstanding service experiences and customer satisfaction
• Identify and execute business development opportunities, including upselling and cross-selling
• Develop and implement account plans, revenue strategies, and quarterly business reviews
• Collaborate effectively across a global, multi-national matrix organization
• Coordinate with internal teams in Sales, Operations, Logistics, Customer Service, and Product to support customer requirements
• Stay up to date on industry trends, customer logistics needs, and competitive offerings
• Prepare and deliver professional presentations, proposals, and performance reports
• Maintain accurate CRM records and sales forecasts

If you’re eager to grow and contribute in a significant way, this position could be just right for you.

Requirements:

• Bachelor's degree in Business Administration, Logistics, Life Sciences, or a related field
• 5+ years of sales experience in the freight forwarding industry and proven experience in Account Management and CEP sales for the Life Sciences industry
• Strong customer orientation with a proven ability to build and maintain long-term partnerships
• Independent, structured, and goal-oriented working style
• Confident working within a global and multi-national matrix organization, with the ability to influence across teams
• Excellent communication and presentation skills
• High level of team spirit and collaborative mindset
• Strong and effective verbal and written communication skills in (English and local language(s), knowledge of additional Asian languages is a plus
• Solid understanding of logistics operations and supply chain delivery models is an advantage
• Comfortable with frequent regional or domestic travel on short notice
• Applicants must possess a valid residence and work permit in Singapore