Assistant Key Account Manager (Consumer Healthcare)
Company Overview
Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.
The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.
Job Purpose
To drives growth for assigned key accounts and brands by leading sales and merchandising teams, executing trade initiatives, and collaborating with internal and external stakeholders, while ensuring operational excellence and compliance with company policies.
Expectations of the Role:
Account & Trade Management- Build and maintain strong relationships with Key Accounts to drive sustainable brand growth
- Negotiate and manage trading terms aligned with clients and brand owners
- Develop and execute trade plans, listing strategies, and BTL initiatives for new and existing products.
- Conduct demand forecasting and inventory planning to ensure supply continuity.
- Evaluate trade activities and ROI to optimize plans.
- Support the Key Account Manager in planning and executing sales and distributing strategies across OTC channels.
- Lead, develop, and motivate sales and merchandising teams to achieve monthly, quarterly, and annual targets.
- Partner with the SFE team to strengthen sales competencies and overall performance.
- Deliver training, coaching and mentoring to build team skills and capabilities.
- Assist in recruiting, developing, and retaining high-performance sales staff.
- Oversee sales call quality, coverage, and field effectiveness.
- Monitor daily sales operations and ensure adherence to ISO-compliant processes.
- Drive continuous improvement and support change management initiatives.
- Ensure full adherence to Zuellig Pharma’s ISO procedures, iHCP, Code of Conduct, and Commercial Excellence standards.
- Promote ethical behavior and compliance across all activities.
- Collaborate with marketing and clients on trade plans, budgets, and actionable sales execution strategies.
- Provide timely market and competitive intelligence.
- Support marketing in client business reviews with actionable insights.
- Prepare and submit monthly/quarterly sales performance reports.
- Maintain in-depth knowledge of assigned clients, brands, and products.
- Develop and deliver training materials for internal teams and key account staff.
- Promote product awareness and ensure consistent messaging.
Requirements (Must-Have):
- Bachelor's Degree in Business Administration, Marketing, or a related field.
- Minimum 5 years of marketing experience in Consumer Healthcare, OTC, Pharmaceutical or FMCG industry.
- Strong proficiency in brand strategy and management, including digital and omni-channel marketing.
- Proven track record in marketing and brand management.
- Confident, accountable, and results driven with strong ownership of deliverables.
- Experience managing multiple brands and diverse business portfolios.
Advantageous to Have:
- Strong communication, presentation and negotiation skills.
- Strategic thinker with long-term growth mindset.
- Highly analytical and commercially acumen.
Why Join Zuellig Pharma
We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success. We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly. As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities. Our Total Rewards program is designed to support your overall well-being in every aspect.