Warehouse Supervisor
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All.We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations.Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 11,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
Position Information:
- Working Hours: Monday to Friday, 8:30am to 5:30pm
- Working Location: 5 Tuas Ave 5, Singapore 639344
- Salary Package: Basic + Transport Allowance + Mobile Allowance + AWS + Profit Sharing + AL + Dental Claim + Medical Claim + Group Insurance
What will you be doing?
The Warehouse Supervisor is a proactive, hands-on leader responsible for overseeing a team of approximately 15 personnel across receiving, moving, picking, shipping, and integration operations. Reporting to the Warehouse Manager, you will bridge the gap between high-level strategy and floor-level execution, ensuring that safety, 5S standards, and monthly leadership goals are met.
In this role, you are expected to hands-on alongside your team, embodying the company’s vision and values through daily engagement and active mentorship. Beyond directing staff, you will drive cross-departmental synergy and foster a culture of continuous improvement, ensuring the team is developed, planned, and directed in full support of our departmental objectives.
Responsibilities- Directly oversee a team of 15, conducting monthly 1-on-1s and annual reviews to drive performance and professional growth.
- Lead daily huddles and Engagement Board sessions to align the team on goals and address floor concerns in real-time.
- Reviews safety protocols and processes for best practices of equipment operation, making recommendations as needed for enhancements
- Identifies the interrelatedness of work activities across teams and recommends improvements to processes to increase effectiveness.
- Removes team barriers to implementing new ideas or approaches by securing the necessary resources or support from senior management.
- Ensures process improvement initiatives focus on measurable results, and help teams establish measures of success.
- Provides insight on ways to address short-term production capacity constraints or issues (e.g., through increasing the number of workers or machines, increasing the number of shifts, sub-contracting arrangements).
- Guides the ordering, shipping and warehousing processes to ensure a consistent flow for production; implements new strategies and designs to improve the movement of materials.
- Conducts a deep review of data and issues to quickly reveal the root cause of problem.
- Recommends interim and long-term solutions to complex problems to ensure successful resolution.
- Executes solutions to complex problems; guide the analysis of a problem all the way to a successful resolution.
- Listens attentively, clarifying messages and expectations and asking thoughtful questions to determine any unstated needs of the speaker.
- Responds to others’ non-verbal behavior and pick up on the true message, whether spoken or unspoken.
- Validates the intent of the message and offer appropriate constructive input.
- Considers team members’ time commitments in creating schedules and project plans, carefully structuring the amount of time devoted to each task.
- Follows up and keep others (i.e., senior leaders and team members) informed of progress on tasks and project responsibilities.
- Defines the objectives and resources required to successfully complete a project and manage the team to complete work within established timeframes.
- Drives teams to maintain a clean and organized (5S) warehouse operation.
Requirements:
- 4+ years in warehouse operations, with at least 2 years in a supervisory role.
- Strong knowledge of inventory management systems and warehouse best practices.
- Excellent leadership, communication, and problem-solving skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Familiarity with safety regulations and compliance standards.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!