(entry level) Engineer Customer Support Specialist (East, entry level) #ESY

apartmentRECRUIT EXPRESS PTE LTD placeToa Payoh descriptionPermanent calendar_month24/3/26

1 Support customers and ensure customer satisfaction by

Providing prompt & relevant technical / information assistance to each customer
Gather & communicate customers’ feedback concerning product quality, delivery & services to management
Highlight / initiate / lead / execute customer satisfaction activities with other departments

2 Adhere and abide with all Customer rules, compliance, quality and safety policies

Ensure & practice good housekeeping
Observe all safety rules of the company and at customer premises
Exercise safety precautions
Use approved, safe methods & procedures while working in the factory premises

3 Perform failure analysis and prepare failure analysis report for each defective product

To receive training for competency to perform failure analysis
Correctly identify & verify all defective products

4 Defect & Crisis Management

Lead & execute control & containment activities in the event of quality trouble
Be familiar with & exercise proper trouble escalation, if the need arises
Perform on-the-job task when appropriate (as per training planning)

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

business_centerHigh salary

(entry level) Engineer Customer Support Specialist (East, entry level) #ESY

apartmentRECRUIT EXPRESS PTE LTDplaceGeylang, 4 km from Toa Payoh

1 Support customers and ensure customer satisfaction by • Providing prompt & relevant technical / information assistance to each customer • Gather & communicate customers’ feedback concerning product quality, delivery & services to management

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