Outlet Manager - Toa Payoh

BAKERY Outlet Manager - AI ZI CRISPY PASTRY (Singapore)

Join Our Team & Help Create a Deliciously Crispy Pastry Legacy!

AI ZI CRISPY PASTRY, a thriving bakery renowned for its uniquely crispy pastries, is seeking an experienced Outlet Manager to join our team in Chinatown, Singapore. If you are a passionate, proactive, detail-oriented leader with a love for the baking industry, we invite you to apply!

Responsibilities:

• Oversee daily outlet operations, including sales, inventory, and cost control.
• Lead and manage the outlet team, ensuring efficient collaboration and high-quality service.
• Enhance customer satisfaction and build strong customer relationships.
• Supervise and maintain outlet cleanliness, hygiene, and overall image.
• Develop and implement outlet sales targets and marketing strategies.
• Manage daily operations including staff scheduling, inventory management, and cost control.
• Ensure compliance with company standards and regulations.

Requirements:

• Minimum 2 years of experience managing a bakery outlet, with a thorough understanding of outlet operations.
• Excellent leadership and team management skills, able to effectively motivate and guide team members.
• Strong communication and customer service skills, capable of handling customer complaints and building positive relationships.
• Meticulous attention to detail, ensuring outlet cleanliness, hygiene, and overall presentation.
• Proven sales and marketing abilities, capable of developing and implementing sales targets and marketing strategies.
• Proficiency in using POS systems and other relevant software.
• Strong time management and problem-solving skills.

Compensation and Benefits:

• Salary Range: SGD 3500-3800/month (depending on experience)
• Performance Bonus: Additional incentives based on outlet performance.
• Work Schedule: 6 days a week, specific hours to be discussed.
• Monthly Rest Days: 4 days
• Annual Leave, Sick Leave, and Bonus after probationary period.