Operations Analyst (12 months)

What you'll do:

• Ensure efficient day-to-day operation of the outsourced vault facility by overseeing onsite vendor management and maintaining high standards of service.
• Manage daily transaction fulfilment duties with meticulous attention to detail, ensuring accuracy and timely completion of all tasks.
• Handle transaction discrepancy processes by investigating issues, resolving discrepancies, and reporting findings to relevant stakeholders.
• Conduct comprehensive reporting and analysis of workflow and procedural adherence to support continuous improvement initiatives.
• Provide guidance to colleagues regarding procedural, technical, and operational changes, fostering a collaborative and supportive team environment.
• Act as a workflow coordinator or subject matter expert by prioritising and distributing daily work to meet deadlines and organisational goals.
• Demonstrate thorough knowledge of operational processes acquired through experience and training, identifying opportunities for process improvements.
• Adapt to varying shift arrangements based on operational requirements, including daytime schedules or potential evening/night coverage as needed.
• Support different shift arrangements with flexibility and enthusiasm, ensuring business readiness during transitions.
• Collaborate closely with internal business partners and external clients to deliver effective operations support.

What you bring:

• At least 2 years’ working experience in supply chain management, shipping and transportation, imports and exports, or commercial bank operations is essential for this role.
• Exceptional organisational skills paired with methodical approaches enable you to manage complex workflows efficiently.
• Meticulous attention to detail ensures accuracy in transaction fulfilment duties and discrepancy resolution processes.
• High motivation levels combined with self-discipline demonstrate your sense of ownership and responsibility towards assigned tasks.
• Enthusiasm for learning new skills and adapting quickly allows you to thrive in changing operational environments.
• Ability to work collaboratively within a team environment fosters positive interpersonal relationships among colleagues.
• Strong organisation and planning skills empower you to multi-task effectively while prioritising competing demands.
• Diploma or Degree in Banking, Finance, Accountancy or related disciplines enhances your understanding of industry-specific requirements (preferred but not required).
• Proficient PC knowledge including Microsoft Excel, Word, PowerPoint, Outlook as well as familiarity with AI productivity tools such as Copilot supports efficient task execution.

What sets this company apart:

The APAC Banknotes business has been attracting substantial investment—reflecting ongoing growth in client base—which translates into increased opportunities for career advancement within the organisation.

What's next:

If you are ready to take on a rewarding challenge within a globally respected financial institution—where your expertise will make a real impact—this is your chance!

Apply today by clicking on the link provided below.

EA Registration No.: R25132560 Madiha Binti Md Ridza