IT Helpdesk Associate Engineer
VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) Tampines Full-time
Key Responsibilities:
- To configure, install, support, and maintain IT hardware and software - PCs, laptops, desk and mobile phones, printer/copiers, Windows operating systems, applications software, mobile
- Coordinates with customers to plan and implement software upgrade actions and OS installation
- Responsible for Helpdesk Support on desktop software & hardware and work with service providers in case of hardware failure
- To follow up procurement & delivery of hardware/software that are required by users
- Direct contribution to operational permanent control framework
- Provides 2nd line support to the Company's customers
- Level two support for server, cisco network infrastructure and printer environment
- Takes responsibility for projects as assigned timelines and deliverables
- Day to day management of the helpdesk - dealing with cases from inception to completion
Qualifications:
- ITE / Diploma Holder in Computer Engineering, Network & System
- Minimum of 1 years of experience in Helpdesk or related roles.
- Excellent problem-solving and analytical skills.
- Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Familiarity with the semiconductor industry or experience in a manufacturing environment is a plus.
- Programming Skills in helpdesk management is a plus.
VANGUARD INTERNATIONAL SEMICONDUCTOR SINGAPORE PTE. LTD.Tampines
Execute good maintenance of support tools.
• Assist new Technician/Associate Engineers on their On-The-Job-Training (OJT) by acting as their buddy.
• Provide proper and accurate passed down of line issues and documentation (fill up and file the checklists...
Vanguard International Semiconductor Singapore Pte. Ltd.Tampines
of support tools.
Assist new Technician/Associate Engineers on their On-The-Job-Training (OJT) by acting as their buddy.
Provide proper and accurate passed down of line issues and documentation (fill up and file the checklists).
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VANGUARD INTERNATIONAL SEMICONDUCTOR SINGAPORE PTE. LTD.Tampines
grinding equipment.
Job Requirements:
• Diploma / Degree in any engineering fields or equivalent.
• Minimum 1 year working experience in semiconductor, esp, in Implant module is desired.
• Good team player.
• Willing to work on 12 hours shift...