Quality Assurance (QA) Executive

Job Summary

As a QA Executive, you will ensure all kiosks comply with food safety, hygiene, and operational standards as required by Singapore’s SFA and internal policies. You will play a key role in maintaining consistent food quality, auditing processes, and supporting continuous improvement in quality standards.

• Conduct regular audits of kiosks to ensure compliance with food safety, hygiene, and SOPs.
• Develop and update QA documentation, including checklists, SOPs, and audit forms.
• Monitor food preparation and storage practices to ensure compliance with regulations.
• Investigate quality issues and customer complaints, and work with operations to implement corrective actions.
• Guide kiosk staff on food safety, hygiene practices, and internal QA protocols.
• Maintain proper records for audits and inspections (internal and government).

• Diploma or Degree in Food Science, Food Technology, or related discipline.
• At least 2 years of QA/QC experience in F&B, preferably in QSR, kiosk, or central kitchen setting.
• Strong knowledge of food safety regulations in Singapore (e.g., SFA, NEA guidelines).
• Familiarity with quality systems is a plus.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Strong attention to detail and ability to work independently.
• Good communication and interpersonal skills for training and audits.

• WSQ Food Hygiene Officer certification.
• Prior experience handling central kitchen and multiple outlets.
• Ability to travel across outlets for audits.