Executive Housekeeper

Reporting to the Director of Rooms, the incumbent shall be responsible for the maintenance of cleanliness, orderliness and general appearance of the hotel, creating a welcoming environment and experience for all hotel guests.

• To develop the hotel’s annual housekeeping budget which includes manpower requirement, capital requisition, supplies and amenities, housekeeping inventories.
• To implement cost-control measures to ensure efficient use of resources, monitor and analyses expenses, identifying areas for potential savings.
• To recruit, interview, and hire housekeeping staff in accordance with the staffing plan. To establish ongoing training and conduct comprehensive training programmes, including SOPs for all new hires.
• To conduct performance development reviews of staff by providing constructive feedback on their performance. Identify high-potential staff to further develop them for career advancement and guide those whose performance fall short to address skill gaps.
• To develop and document detailed cleaning procedures for all areas, including guest rooms, public areas (including restaurants, function rooms etc.), back-of-house areas, laundry, linen & uniform room operations to define quality standards and inspection checklists and implementing a system for tracking and addressing deficiencies.
• To oversee the procurement and inventory management by identifying the required inventory.
• To oversee the setup and maintenance of all housekeeping equipment, coordinating with the Engineering department for any necessary repairs or installations and establishing preventative maintenance schedules.
• Ensure the housekeeping department complies with all health and safety regulations and implement safety procedures and training programs & Maintain Material Safety Data Sheets

• Minimum of 5 years working experience in similar capacity in hospitality industry.
• Excellent communications and interpersonal skills with proven ability to communicate effectively across all levels.
• Strong attention to details.