Regional Customer Service Executive, $6500 - TOWN
Recruit Express Geylang Full-time
The Customer Service Executive manages end-to-end sales operations for assigned territories, acting as the key liaison between customers, Sales, factory, and logistics partners. Responsibilities include handling quotations, order processing, pricing checks, payment follow-ups, delivery coordination, and shipping documentation.
Recruit Express Pte Ltd
The role also covers after-sales support such as complaints, returns, and credit/debit note issuance, while ensuring compliance with LC terms, credit limits, and company policies.
Additionally, the role involves coordination with internal teams, maintaining accurate customer data in ERP systems (SAP), and responding to customer enquiries.
Requirements:
- Degree in any discipline
- Minimum 5 years’ relevant experience in import/export documentation
- Knowledge of LC advantageous / essential
- Proficient in MS Office (especially Excel)
- Hands-on experience in SAP system
- Experience in cross-cultural environments and regional markets (SEA, Australia, China, Korea) is an advantage
Additional Information Required (Please include in your application):
- Career Summary
- Reason(s) for Leaving Previous Employment
- Availability
For a quicker response, kindly email your application directly to: [email protected]
Ivy Ho Sook Feng (CEI No.: R1104473)Recruit Express Pte Ltd
EA Licence No.: 99C4599
We regret that only shortlisted candidates will be notified.
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