Senior Manager - ServiceNow IRM (Corporate IT) - Geylang

Position Overview

The ideal candidate will have a deep understanding of risk management processes and the technical expertise to drive successful module implementation.

• Lead the design and implementation of the Integrated Risk Management (IRM) module on the ServiceNow platform.
• Collaborate with stakeholders to understand business requirements and translate them into technical solutions within the IRM framework.
• Develop and maintain a technical roadmap for the IRM module, ensuring alignment with organizational goals and industry best practices.
• Provide leadership and guidance to a team of developers and administrators working on the ServiceNow IRM module.
• Oversee the configuration, customization, and integration of the IRM module with other ServiceNow applications.
• Ensure compliance with security and governance standards in the implementation of risk management solutions.
• Troubleshoot and resolve technical issues related to the IRM module, collaborating with support teams as needed.
• Stay abreast of industry trends and advancements in risk management and incorporate relevant technologies into the IRM module.

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Proven experience (Min 5 years) in leading and implementing ServiceNow IRM solutions.
• In-depth knowledge of risk management processes and frameworks.
• Extensive hands-on experience with ServiceNow platform configuration and customization.
• Strong proficiency in JavaScript and ServiceNow scripting languages.
• Experience in integrating ServiceNow modules with third-party applications.
• Excellent communication and interpersonal skills to effectively collaborate with both technical and non-technical stakeholders.
• ServiceNow Certified Implementation Specialist in Risk and Compliance (CIS-RC) is a plus.

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