Housekeeping Executive (East/ Central)

Job Responsibilities:

• Support the Housekeeping Manager in daily housekeeping operations across rooms and common areas.
• Conduct routine room checks and common area inspections to ensure cleanliness, readiness, and quality standards.
• Carry out quality control (QC) checks for move-in readiness and post-cleaning verification.
• Assist in planning and coordinating daily and periodic cleaning schedules.
• Oversee outsourced housekeeping teams to ensure compliance with SOPs, safety, and service standards.
• Monitor room turnaround timelines and escalate delays or quality issues when necessary.
• Track and report room status, housekeeping defects, and deep-cleaning schedules.
• Maintain accurate inventory records for linen, amenities, cleaning supplies, and housekeeping equipment.
• Assist with ordering housekeeping supplies and verifying deliveries from vendors.
• Handle Lost & Found documentation, storage, and record-keeping in accordance with SOPs.
• Prepare daily, weekly, and monthly housekeeping reports for management review.
• Liaise with housekeeping vendors on manpower deployment, task allocation, and work quality.
• Support onboarding and basic training of housekeepers and interns as required.
• Ensure timely communication with the Operations team on room readiness and turnover status.
• Work closely with Operations Executives to support the resolution of housekeeping-related tenant feedback and service issues.
• Identify operational gaps and propose improvements to housekeeping processes and standards.
• Perform other housekeeping-related duties as assigned by the Housekeeping Manager from time to time.
• Perform any ad-hoc task as assigned by the management.