Restaurant manager - ref. l03687123

A Spanish-Korean fusion restaurant located in the vibrant Beach Road area is looking to hire a passionate and experienced Restaurant Manager to lead daily operations and deliver an exceptional customer experience.

Key Responsibilities:

• Guest Experience & Service Excellence
• Ensure all guests receive attentive, seamless and memorable service from arrival to departure.
• Champion our signature Banchan experience and communicate menu offerings with confidence and clarity.
• Proactively resolve guest concerns or service issues with professionalism and empathy.
• Lead by example in maintaining a warm, polished, and genuine approach to hospitality.

• Recruit, train and schedule FOH staff including servers and bar team.
• Conduct regular briefings and service walkthroughs; reinforce service standards and product knowledge.
• Provide ongoing coaching, feedback and performance reviews.
• Foster a respectful, energetic and collaborative team environment.

• Oversee daily FOH operations, including opening and closing procedures, floor plans and reservations.
• Ensure cleanliness, organization, and readiness of the restaurant.
• Monitor service flow and adapt floor management in real time to optimize guest satisfaction.

• Maintain daily sales reports, operations processes and cash handling protocols.
• Manage FOH inventory (e.g. uniforms, menus, POS supplies) and liaise with vendors as needed.
• Work with BOH and management team to meet service KPIs and revenue goals.

• Work closely with kitchen leadership to coordinate timing and ensure smooth service.
• Support implementation of new menus, seasonal promotions and special events.
• Act as a brand ambassador for Bancheria—upholding our identity, values and guest promise.

⸻

Requirements:

• Minimum 3 years of experience in a supervisory FOH role, preferably in casual or modern dining environment.
• Strong leadership, interpersonal and communication skills.
• Detail-oriented with a high standard for service and cleanliness.
• Familiarity with POS systems, reservation software (e.g. Chope) and basic reporting tools.
• Able to work evenings, weekends and public holidays as required.