Part-Time Retail Executive - Sembawang

We are a dynamic and growing mattress and lifestyle company in Singapore, dedicated to offering high-quality, affordable and eco-friendly products. We pride ourselves on our commitment towards Quality, Sustainability and Customer-Focused values.

We’re looking for a part-time Retail Executive to join our team and help us deliver exceptional customer experiences in our showroom.

Job Summary:

As a Retail Executive, you will be the face of our brand in the showroom, responsible for driving sales, delivering excellent customer service, and ensuring the showroom is a welcoming and engaging environment for all visitors. You will play a crucial role in guiding customers through their purchase journey, from understanding their needs to helping them select the perfect mattress.

Key Responsibilities:

• Customer Engagement: Welcome customers as they enter the showroom, providing personalized service and expert product knowledge
• Sales: Drive sales by understanding customer needs, recommending suitable products, and closing sales efficiently.
• Product and Subject Knowledge: Stay updated on all product offerings, including mattress features, benefits, and promotions, to confidently answer customer questions.
• Showroom Maintenance: Ensure the showroom is clean, organized, and well-presented at all times. Handle basic inventory management and restocking.
• Customer Service: Handle customer inquiries, feedback, and follow-up calls to ensure satisfaction and build long-term customer relationships.
• Sales Reporting: Maintain accurate sales records and provide regular reports on sales performance to the management team.
• Collaboration: Work closely with the marketing and operations teams to support promotional activities and achieve showroom sales targets.

Attributes:

• Strong communication and interpersonal skills
• Proven experience in retail sales, preferably in furniture, home goods, health and wellness or related sectors.
• A customer-centric mindset with a passion for delivering exceptional service.
• Ability to work independently and as part of a team in a fast-paced environment.
• Good initiatives and motivated
• Understanding of inventory management and POS process.

A positive work environment is very important to us, especially as we are a retail business. We are a small team and we are looking for one who is motivated, wants to contribute to a growing business and make a difference for our customers, the people and the environment.

Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience to serene@goodknight.com.sg. Please include "Retail Executive Application" in the subject line.

Expected hours: 8 – 32 per week

Benefits:

• Employee discount
• Flexible schedule
• Promotion to permanent employee

Schedule:

• Public Holidays
• Monday to Friday
• Weekend availability