Toa Payoh - Specialist, Cloud Operations & Managed Services (Operation and Maintenance)
Persolkelly Toa Payoh Full-time
Key Responsibilities:
- Monitor and analyze system and application metrics to optimize performance and identify root causes of issues
- Collaborate with cross-functional teams to enhance service delivery through testing, process improvements, and adoption of best practices
- Contribute to system design discussions, platform administration, and capacity planning; experience with Broadcom VMware is an added advantage
- Drive the creation of reliable and scalable systems through automation and system enhancement
- Maintain a balance between rapid feature development and system reliability in alignment with defined service-level objectives (SLOs)
- Proactively identify performance issues, system inefficiencies, and opportunities for improvement through workflow optimization and automation
- Administer and support various operating systems, including RedHat Linux, Windows, CentOS, and Ubuntu
- Work closely with delivery teams to ensure timely project execution and service delivery while prioritizing operational excellence
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- Minimum of 4 years of experience in IT infrastructure operations or a relevant technical domain
- Strong analytical and problem-solving abilities with keen attention to detail
- Capable of working independently and managing multiple priorities effectively
- Excellent verbal and written communication skills
- Team player with a customer-centric approach to service delivery
- Proficient in programming using structured or object-oriented languages
- Solid background in IT infrastructure and related technologies
- Experience in leading a team to meet and maintain service level agreements (SLAs)
We regret only shortlisted candidates will be notified.
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