[ref. g42273122] Regional Commercial Manager - Bukit Batok

Duties and Responsibilities:

• Determine on regular basis the loading of the different services in the individual depots with the Senior Operations Managers (SMOs) and define load gaps
• Develop and execute a sales plan by depot for existing customers as well as new customers. This plan should consider depot loading and margin situation, customer/ market demands in the region as well as the USPs of the depots
• Support the SMOs with evaluating and developing the customer portfolio
• Regularly communicate with customers to understand their evolving needs and proactively offer value-added solutions
• Identify and pursue new business opportunities through market research and lead generation
• Build relationship with the key decision makers at our (potential) customers, serve as the main point of contact, ensuring satisfaction and addressing any concerns
• Develop tools to measure customer satisfaction and common sets of SLAs/ KPIs to prove cotac’s performance
• Lead price negotiations, understanding market pricing structure and defining pricing strategy
• React fast and effective to commercial inquiries of our customers (including Offer submissions and follow up) align with SMO’s and the Customer Service organization
• Develop sales reporting structure
• Define and achieve the sales budgets by location
• Support budgeting process based on sales budget, customer growth insights and need for new services
• Lead contract negotiations with customers, ensuring favorable terms and conditions for the company
• Review and analyze contract documents, identifying potential risks and proposing appropriate mitigation strategies
• Monitor contract compliance and address any issues or disputes that may arise
• Stay updated on industry developments, emerging technologies and regulatory changes that may impact the business
• Provide insights and recommendations based on market intelligence to inform business strategies
• Lead, mentor and manage a team of professionals
• Collaborate with internal teams to ensure successful delivery of products/ services to customers
• Additional duties may be assigned by the superior as and when necessary

Requirements:

• Bachelor's degree in Business, Sales or Marketing, preferably in Logistics
• At least 5 years of commercial experience within the tank container depot industry
• At least 5 years of sales/ business development related work experience in a managerial position
• Highly motivated and results-driven, skilled at gaining stakeholder buy-in and leading teams to success
• In-depth understanding of the tank container depot industry
• Innovative and proactive, with a proven ability to develop and implement effective sales processes
• Strong leadership and management skills with the ability to motivate and develop a commercial team
• Strong analytical skills, capable of identifying market trends and USPs for sites/ regions
• Excellent communication, negotiation and presentation skills
• Proven track records in sales and abilities to secure major business accounts
• Willing to travel frequently, with up to 50% of time spent on business trips