Toa Payoh - Regional Retail Trainer (Watch)

To conduct & track engaging boutique trainings, coaching, onboarding, and quality visits, while monitoring progress & supporting training initiatives.

Adecco partners with a renowned luxury watchmaker, celebrated for creating high-precision, innovative timepieces that combine heritage, artistry, and modern design.

The Job:

• Conduct engaging refresher and mini training sessions in-person or online, tailored to learners' needs.
• Observe boutiques regularly and coach teams to apply skills and knowledge, such as the selling ceremony.
• Collaborate with the Training Manager to track training success via feedback, assessments, and performance gains.
• Share regular updates with the TM on training progress, attendance, timelines, and completion rates.
• Maintain accurate records of employee training, certifications, and development progress.
• Support training logistics, including planning, preparation, and execution of workshops or sessions.
• Follow up on Quality Visit implementations to ensure standards are met in boutiques.
• Organize and conduct orientation sessions for new boutique hires during onboarding.
• Coordinate with departments to equip new hires with essential information and learning resources.
• Ensure mandatory e-learning and training topics are completed during the onboarding period.
• Track onboarding progress of new hires and provide support as their go-to person for guidance.

The Talent:

• At least 5 years' retail training experience, ideally within a luxury brand.
• Diploma in Retail Management, Sales, or related field preferred.
• Strong organizational skills with the ability to manage multiple tasks.
• Excellent presentation and public speaking abilities.
• Effective communication skills to deliver impactful training.
• Proficient in MS Office, especially Excel and PowerPoint.
• Familiarity with SEA business operations is a plus.
• Thrives in fast-paced, dynamic work environments with a positive attitude.
• Client-focused mindset, with expertise in boutique management and coaching sales teams.

Next Step:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified

Personnel Registration Number: R1104194