Assistant Manager/Manager, Community Engagement (Content) - Bukit Batok

Working Hours: Monday to Friday (42 hours/week)

Key Responsibilities

Content Track:

• Engage with internal and external stakeholders to create and optimise content for the Singapore Government Developer Portal.
• Translate technical concepts into engaging narratives for varied audiences (e.g. digital leaders, engineers, public officers).
• Apply SEO best practices and tools (e.g. Google Analytics, Ahrefs).
• Plan and write for multiple digital platforms, while developing content templates to enhance user experience.
• Collaborate with cross-functional teams (product, design, communications).
• Remain open to feedback and adapt quickly within deadlines.
• Stay updated on industry trends to inspire fresh content ideas.

Engagement Track:

• Support planning, logistics, and execution of community engagement events.
• Independently run community events and manage stakeholders to co-curate content.
• Draft promotional materials for channels like email and social media.
• Maintain and analyse the community membership database.
• Assist in additional community-related initiatives beyond events.

• Degree in Computer Science, IT, Communications, or related fields.
• 1–2 years of relevant experience in tech or a similar industry.
• Familiar with SEO practices and tools (Google Search Console, Ahrefs).
• Strong writing, communication, and content strategy skills.
• Eagerness to learn technical topics.
• Experience in events planning and AV setup is a plus.
• Basic proficiency in design and editing tools (Figma, Adobe Suite).
• Skilled in Excel and data analysis.
• Submission of 3 writing samples (e.g. articles, blogs, reports) required.

• Understanding of the software development process.
• Experience producing SEO/performance reports.
• Conducting user interviews for content improvement.