Customer Service Coordinator

apartmentFlintex Consulting Pte Ltd placeToa Payoh scheduleFull-time calendar_month2/4/26

Bonus : 13th Month Salary + Variable Bonus

Job Overview:

We are looking for a Customer Service Coordinator to support our After Sales department. The ideal candidate will handle customer enquiries, assist with warranty documentation, and provide support to walk-in customers at our showroom.

Key Responsibilities:

Handle incoming calls and respond to customer enquiries in a professional and timely manner
Assist in processing documentation, including warranty claims and related paperwork
Provide support to walk-in customers, addressing their queries and concerns
Explain product features and recommend suitable products to customers
Coordinate with internal teams to ensure smooth after-sales service operations

Requirements:

Good communication and interpersonal skills
Customer-oriented with a positive attitude
Basic administrative and documentation skills
Ability to multitask and handle customer enquiries efficiently
Prior experience in customer service or retail is an advantage (but not mandatory)

Training:

Product training will be provided

Working Hours:

Monday to Friday 9:00 AM to 6:00 PM

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