IT Technical Support - Junior - Bukit Merah - ref. t17067003
IT Technical Support – Junior
Contract Duration: 2025 - 2027Location: Pasir Panjang
Role Overview
We are looking for a Junior IT Technical Support professional to provide L1 technical support and assist with administrative and financial tasks. The role involves troubleshooting user issues, maintaining system health, processing procurement and payment tasks, and supporting project documentation.
Key Responsibilities- Technical Support & Helpdesk
- Provide L1 technical support and troubleshooting for IT products and systems
- Handle user queries and incidents via ticketing systems
- Document technical issues and maintain a knowledge base
- Conduct basic system health checks and monitoring
- Escalate complex technical issues to relevant teams
- Administrative & Financial Support
- Process procurement requests and maintain vendor relationships
- Track milestone payments and prepare documentation for payment processing
- Monitor and update project budgets
- Generate regular financial reports and reconciliations
- Maintain proper documentation for audit purposes
Required Skills & Qualifications
Education:
- Degree or Diploma in IT, Computer Science, or a related field
Technical Skills:
- Strong IT troubleshooting capabilities
- Knowledge of basic networking concepts
- Proficiency in Microsoft Office Suite
- Experience with data analytics is a plus
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Rain Lee Xin YuDynamic Human Capital Pte Ltd
Registration No: 12C6253
License No: R24123877