Social Media Manager - Toa Payoh

We are looking for a temporary (3-month) but full-time Social Media Manager to join our team at our business expansion phase of our office to support our management team by leveraging social media to drive revenue and manage our brand's online reputation.

Key Responsibilities:

• Develop and execute social media strategies to meet brand objectives such as creating engaging content, including images, videos and text.
• Manage the company's social media accounts & interactions with followers, including managing client's feedback, on platforms such as Facebook, Instagram, Linkedin, YouTube, and Xiaohongshu.
• Produce and edit high quality videos for our social media platforms.
• Support social marketing efforts for other channcels, such as SEO/SEM/PR Campaigns.
• Act as the primary point of contact for all customer concerns and inquiries from the media.

Job Requirements:

• Create relevant and versatile content to engage target audiences, promote our brand and drive engagement.
• Report and analyse the performance of social media campaigns and provide insights on performance metrics.
• Manage outreach with third-party influencers and plan live events, webinars or conferences.
• Good understanding and an eye for detail for both long and short-form videos.
• Expertise in developing and executing effective social media strategies.
• Strong data analytical skills to provide meaningful and accurate insights and reports to stakeholders.
• Familiarity with customer service and customer relations.
• Staying up-to-date with social media trends and technology, and quickly adapt and apply new techniques.
• Ability to work both independently and with different teams and manage multiple tasks with ease.