Bukit Merah - Loan Officer (Licensed Money Lending)

Our client is seeking a Loan Officer (Licensed Money Lending) to join their team!

• Client Consultation: Assist clients in understanding personal loan products and determine the best options tailored to their unique financial needs.
• Product Education: Provide accurate and comprehensive information on loan terms, conditions, and repayment schedules to empower clients in making informed decisions.
• Application Management: Oversee the entire loan application process, from initial documentation to credit assessments, ensuring a smooth and efficient experience for clients.
• Compliance Assurance: Collaborate with the compliance team to ensure all loan applications meet company policies and regulatory requirements.
• Interdepartmental Coordination: Work closely with relevant departments to facilitate prompt approval and disbursement of loans.
• Relationship Building: Cultivate and maintain strong, trusting relationships with clients through ongoing communication and support.
• Customer Service: Address and resolve client inquiries or issues promptly and professionally, ensuring high levels of customer satisfaction.
• Business Development: Proactively reach out to potential clients, promote loan products, and encourage referrals to drive business growth.
• Performance Management: Meet monthly targets for loan disbursements while upholding a commitment to responsible lending practices.
• Record Keeping: Maintain detailed and accurate records of client interactions and loan statuses to ensure seamless service delivery.
• Regulatory Compliance: Ensure full adherence to Singapore's money lending regulations and company policies in all aspects of your work.
• Collections Support: Collaborate with the Collections manager for overdue account payments and participate in site visits for collections work when required.

• Experienced Professional: More than 5 years of relevant experience with a proven track record in a licensed moneylending background, demonstrating your expertise in the field.
• Regulatory Knowledge: Familiarity with Singapore's lending regulations is advantageous, helping you navigate the complexities of the industry.
• Strong Communicator: Excellent interpersonal and communication skills with a customer-centric approach, enabling you to build strong relationships with clients.
• Confidentiality Champion: Ability to handle sensitive financial information with the utmost confidentiality and professionalism.
• Problem Solver: Proactive and goal-oriented mindset with strong problem-solving abilities to address client needs effectively.
• Adaptable Team Player: Positive attitude, resilience, and willingness to learn and adapt in a fast-paced environment, contributing to a dynamic team culture.
• Detail-Oriented: Strong organizational skills and attention to detail for managing multiple applications efficiently and accurately.

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We encourage applications from individuals of all backgrounds who are passionate about finance and customer service.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Jobs DB Singapore Pte Ltd | 24C2640

Oh Zi Yi, Joey | R22107510

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