[ref. q331701] Housekeeping Manager - Geylang

apartmentThe Standard Hotels placeGeylang scheduleFull-time calendar_month 

Responsibilities:

  • Ensure the policies, procedures and standards are adhered to.
  • Supervise housekeeping team to ensure that internal or external, receive prompt and courteous service, and is adhering to the hotel standards.
  • Assign daily assignments and special projects to Room Attendants / Public Area Attendants and follow up on their progress.
  • Daily inspection of Floors and Public Areas to ensure that facilities, equipment and amenities are clean and well-maintained.
  • Work closely with the Executive Housekeeper to identify training needs and develop plan accordingly to achieve departmental goals.
  • Prepare budget annually and track expenses to keep within budget.
  • Monitor supplies and inventory; while controlling costs and working within budget
  • Monitor housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures and Health and Safety procedures for colleagues and guests.
  • Assist the Executive Housekeeper in the preparation of the annual manning guide, the CAPEX budget and monthly departmental forecast and budget to meet the business objectives.
  • Motivate the team and establish a productive and positive work environment.

Requirements:

  • Minimum education - Diploma in Hotel Management or equivalent.
  • 3 to 5 years’ experience in similar capacity.
  • Proactive and meticulous in planning and organising.
  • Strong Housekeeping operational and technical knowledge.
  • Able to work with all managers from various departments of the hotel.
  • Detailed focused and guest orientated.
  • A trustworthy manager that the team will looks up to.
  • Fun loving and takes pride in day-to-day operations.
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