[ref. r78434320] Order Fulfillment Coordinator

Carna Culture Pte Ltd is hiring a Full time Order Fulfillment Coordinator role in Geylang, Singapore. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Morning, Afternoon
• Tuesday: Morning, Afternoon
• Wednesday: Morning, Afternoon
• Thursday: Morning, Afternoon
• Friday: Morning, Afternoon
• No experience required for this role
• Expected salary: $2,000 - $2,500 per month

Carna Culture is a Singapore founded, fast-growing, AVS-licensed company founded upon the principle that all pets should have access to fresh, scientifically-balanced foods at affordable prices.

We are looking to grow our team and business and are looking for a full time Fulfilment Coordinator (Packer) to support our team. If you are detail-oriented, organized, and take pride in ensuring accurate and timely order fulfillment, we’d love to hear from you!

Key Responsibilities:

• To process, pack, and fulfill customer orders with accuracy and efficiency to ensure a seamless delivery experience.
• Ensure all products are properly labeled, stored, and packaged in compliance with company and health safety regulations.
• Verify order details and shipping information, before dispatch.
• Process all digital sales orders in the warehouse, entering invoices and purchase orders to system
• Prepare delivery drivers documents
• Work closely with logistics partners to ensure orders are shipped out promptly and arrive on time.
• Monitor inventory levels and coordinate with the operations team to restock and replenish supplies as needed.
• Respond promptly and efficiently to customer inquiries and messages to resolve any order-related inquiries or discrepancies.
• Maintain a clean and organized workspace in accordance with safety and hygiene standards.
• To ensure the safe receipt, storage, retrieval and timely packing and despatch of goods
• To assist in the arrangement of goods within the warehouse and organise special requirements for certain stock, such as chilled/frozen goods or ambient products
• Proficient in seller platforms such as Shopee and Lazada
• Able to perform adhoc duties given to support e-commerce team
• To report immediately to your immediate superior any problem encountered in the day-to-day operations
• To assist in other warehousing and/or logistic activities when necessary
• All other duties, as assigned

• Preferably at least 1 year of experience in packing, logistics, fulfillment, or warehouse operations
• Strong attention to detail and accuracy in handling consumer products.
• Ability to work efficiently in a fast-paced environment with time-sensitive orders.
• Demonstrate a positive attitude and collaborate