Insurance Brokers (Claims) – Executive / Assistant Executive - Geylang

apartmentPrivate Advertiser placeGeylang scheduleFull-time calendar_month 

About Us:

We are a long- and well-established insurance brokerage firm based in Singapore, dedicated to providing tailored insurance solutions across a broad range of industries. Our commitment to excellence and client-centric approach has earned us a reputation as a trusted partner in the insurance sector.

As a result of growth, we have a position available and are seeking a dynamic and motivated individual to join our team.

Position: Executive/Assistant Executive
Location: Singapore
Employment Type: Full-time

Salary: $2,000 to $2,800

Job Overview

The candidate is expected to handle all claim matters which including but not limited to answering claims queries, review and submission of claims documents, monitor/ review of pending claims/ queries and other duties as assigned by the supervisor.

Training will be provided for candidate who has no related claims experience.

Responsibilities & Duties
  • Teamwork – working as a team and assisting claim colleagues during their absence
  • Respond to clients’ queries as soon as possible
  • Keep track of deadlines which had been undertaken by you
  • Maintain full and accurate claim registration for the claims handled by you
  • Follow up on your outstanding issues/ emails promptly
  • Monthly review of own outstanding claims and seek instructions/ advices from senior/ supervisor
  • Flag up issues/ problems before complaints
  • Assist in claim related administration works including managing claims inbox
Specific Skills
  • Able to draft simple claims related emails and letters to respective parties
  • Able to manage and handle clients’ expectations pertaining claim matters
  • Full understanding of claims procedures and processes for all classes of insurance policies
  • To obtain BCP, PGI, ComGI, and HI
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