Pasir Ris - Assistant Facilities Manager

Assistant Facilities Manager

• Assist Facilities Management Team with tactical planning for the team’s goals and objectives.
• Assists with receiving and dispatching of work requests to technical staff, vendors or other services providers.
• Work order entry and monitoring; redirect work orders that are assigned to wrong vendor or location; request NTE increases and approvals.
• Monitor work order SLA adherence.
• Assists with the coordination, scheduling, follow-up and satisfaction of maintenance activities.
• Coordinates with onsite and regional Facilities team to advance service quality and enhance the client partnership.
• Manage all outsourced service contracts, including inspections and quality management of service delivery
• Ensure compliance with client’s policies and procedures
• Ensure compliance with JLL FM Operations Manual procedures
• Ensure compliance with contractual SLA in order to meet KPI targets
• Ensure compliance with all governmental regulations
• Provide interface with client’s representative and BMO
• Assist in ensuring the implementation of preventive maintenance program
• Manage small projects including MAC and liaise with project team for large scale projects to ensure seamless FM operations
• Carry out periodic FM inspections
• Ensure defects are identified, captured on the Help Desk and actioned within service levels
• Coordinate FM team self performed and vendor works on site
• Monitor works or goods received quality liaising with site Engineer or Technician as necessary and reconcile works or goods received to PO as necessary
• Ensure the effective completion of all incident reports
• Manage and update local issues and projects trackers
• Ensure compliance with Jones Lang LaSalle minimum audit standards
• Manage end user expectations
• Proactively identify and investigate potential cost saving or value add opportunities
• Delegate for client’s FM stakeholder as required in their absence