Toa Payoh - Product Manager, APAC (FX & Local Markets)
We are professional intermediaries playing a pivotal role in the world’s financial, energy and commodities markets. Matching buyers and sellers, we create liquidity and price discovery in these markets and provide insight and context to our clients.
We operate a hybrid model where brokers provide business-critical intelligence to clients. It’s supplemented by proprietary screens for historical data, analytics and execution functionality.
Globally, we’re the leading provider of proprietary over the counter pricing information and a unique source of data on financial, energy and commodities products. Our market data is independent, unbiased and non-position influenced.
Our clients include banks, insurance companies, pension and hedge funds, asset managers, energy producers and refiners as well as risk and compliance managers and charities
We are known in the market for our Honesty, Integrity, and Excellence in the provision of service to our clients. Above all else, we Respect our clients and each other, without bias. Employees are expected to uphold the values and principles of our cultural framework in performance of their job duties.
Role Overview:
TP ICAP’s eMarkets group is responsible for driving innovation and evolution within the business. The groups supports the Senior Managing Directors and Desk Heads in growing their business via design and delivery of new technologies and services, and driving adoption of these products and services with both new and existing clients.
The Product & Business Development Management team are at the leading edge of this process– each Product & Business Development Manager (“Manager”) is tasked with overseeing a particular asset class or product/service-in this instance, Foreign Exchange & Local Markets, championing it both internally and externally.This asset class primarily includes Spot, Forwards, Non Deliverable Forwards, and FX Options products. The Manager is responsible for the entire lifecycle of the product, from developing and validating the business case, through design, delivery and launch, its commercial viability (both front to back office) and long term growth strategy.
They work closely with all the stakeholders – clients, brokers, IT and other teams internally to ensure the right product is delivered on time and within budget.
Job duties:
Key responsibilities are to:
- Translate business strategy into product strategy
- Own the product roadmap
- Execute product strategy
- Drive action throughout the organization to get products to market
- Plan and carry out product launches
- Provide insight to stakeholders on the product and market
- Write high-level requirements
- Manage all aspects of in-life products, including customer feedback, requirements, and issues.
- Leads Regional Product management team in product development, strategy, and redesign from concept through development and manufacturing to market launch.
- Assesses market competition by comparing the company’s product to competitors’ products.
- Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.
- Maintain a working understanding of external connectivity including but not limited to FIX protocol.
- Remain abreast with any regulatory changes which may impact the regional businesses.
- Change Management
- User training
o Provide training for users of the system - Brokers, middle office and IT
o Produce detailed user manuals and training guides
o Produce detailed documentation on system functionality- Communication
o Needs champion regional technology requirements in global forums and articulate both the commercial and technical details around these.
o Create a regional product roadmap with the agreement of various stakeholders and ensure delivery of the same.
o Communicate the current status of the rollout schedule to the project and programme managers
o Highlight and communicate issues that may introduce risk to the project schedule
o Form a close working relationship with support teams
o Work closely with the development project team to receive prioritisation and schedule updates
Experience / Competences- Proven ability to work and deliver technical solutions
- Experience in managing development teams located across multiple geographies
- Experience to run stakeholder forums to review cost benefit analysis with the regional and global stakeholders
- Experience in preparing and present workflow artefacts (Visio and Project plans)
Knowledge and Experience:
- Demonstrate an understanding of the technical and commercial aspects of the product and business
- Working understanding of APIs and connectivity to external parties.
- Straight Thru Processing providers and Clearing House processes
- Previous experience providing technical support to Front office functions in a financial institution