Pasir Ris - Sales Support specialist

apartmentHKK INSTRUMENTATION TECHNOLOGIES SINGAPORE PTE. LTD. placePasir Ris scheduleFull-time calendar_month22/10/25

HKK is the SOLE Distributor and representative of a reputable US manufacturer who is the market-leading, global provider of integrated flow control solutions is specialized in the manufacture of highly engineered valves, fittings and customized services for critical and severe service applications in the Oil & Gas, Power generation and process industries.

HKK group has offices in China, Hong Kong, Thailand, Malaysia and Singapore. HKK SGP holds the distributorship for various brands of products such as HOKE/Gyrolok, GO, Dopak, Texas Sampling, Circle Seal Control, Circor Tech , Classic filter , Astute, RIGID tools

Job description

Responsible for customer enquiries from emails/calls on quotation, order acknowledgement, ordering from factory, expediting and follow up on delivery/return in prompt and accurate manner.
Liaise with factory, sales to ensure quotations are accurate and aligned with pricing guidelines
Process order to factory, expedite, track and ensure timely delivery
Resolved customer’s return, complaints/feedback effectively and prompt escalation when needed

We are seeking for an energetic individual to join our team to create greater values for our customers in Singapore.

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