Key Account Executive/ Senior Executive (FMCG)

apartmentWilmar placeBukit Batok scheduleFull-time calendar_month 

We are looking for a results-driven Key Account Executive to manage and grow relationships with key customers. This role focuses on driving sales performance, executing account plans for GT & MT, and ensuring excellent service delivery to maximize revenue and long-term partnerships.

Key Responsibilities

Account Management
  • Support the management of key customer accounts to achieve sales targets
  • Build strong relationships with buyers and stakeholders
  • Act as the main point of contact for day-to-day account operations
Sales & Revenue Growth
  • Execute sales plans and promotional activities to drive revenue growth
  • Identify opportunities for upselling, cross-selling, and range expansion
  • Monitor sales performance and take corrective actions where needed
Trade & Promotion Execution
  • Plan and implement trade promotions, pricing strategies, and in-store activities
  • Ensure timely execution of campaigns across retail channels
  • Work closely with merchandising teams to optimize product visibility
Data Analysis & Reporting
  • Track sales data, forecast demand, and analyze performance trends
  • Prepare regular reports on account performance and insights
  • Use data to support decision-making and improve outcomes
Cross-Functional Collaboration
  • Coordinate with marketing, supply chain, and operations teams
  • Ensure product availability, timely delivery, and issue resolution
  • Support new product launches and distribution expansion
Customer Service Excellence
  • Address customer queries and resolve issues promptly
  • Maintain high levels of customer satisfaction and retention

Requirements:

  • 2 years of experience in sales, account management with FMCG/retail industry background
  • Experience handling modern trade or key account management is an advantage
  • Strong communication and negotiation skills
  • Good analytical and problem-solving abilities
  • Proficiency in Excel and sales reporting tools
  • Ability to multitask and work in a fast-paced environment
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