IT Executive

Oon & Bazul, a leading independent conflict free law firm in Singapore is looking for IT Executive. We are looking to grow our team with dynamic and collaborative individuals.

Responsibilities:

• Serve as the first responder for internal IT support and manage Tier 2/3 escalations to our outsourced vendor.
• Administer/Upgrading IT assets, Microsoft 365 environment, networking, backups, access control, and uptime monitoring.
• Ensure secure, stable, and optimized tech infrastructure for hybrid/in-office working.
• Ensure minimal disruptions to legal operations by resolving issues efficiently and professionally.
• Maintain technical support documentation, manage IT inventory lists and track asset movements.

• Identify, map, and automate repetitive workflows across departments (e.g. client onboarding, time entry reminders, billing triggers).
• Build and manage automations using low-code/no-code platforms such as Microsoft Power Automate, or Tessaract integrations.
• Suggest improvements towards efficiency across legal support processes, BD, HR, and finance operations.

• Explore and deploy Gen AI tools (e.g. Microsoft Copilot, GPT-based research assistants etc) to improve productivity and legal service delivery.
• Train internal teams on AI tool usage, best practices, risks, and limitations.
• Develop and maintain practical policies for safe and ethical use of AI tools in the firm.

• Ensure strong endpoint protection, MFA, cloud security, and compliance with PDPA regulations.
• Coordinate annual cybersecurity reviews and disaster recovery testing with vendors.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, or related field.
• Minimum of 3 years of relevant work experience, preferably in a professional services environment.
• Ability to handle multiple projects and deliver quality work under pressure and within deadlines.
• Ability to communicate and work effectively with internal and external stakeholders.
• Experience with Microsoft 365, Azure, endpoint protection, and firewall systems.
• Experience with legal tech platforms such as Tessaract is a plus.
• Strong knowledge of cybersecurity frameworks and compliance standards.
• Stay updated on emerging AI trends and recommend relevant technologies to enhance operational efficiency.
• Exposure to or interest in Gen AI tools.
• May require after-hours or weekend support during downtime or system issues.